If you are dissatisfied with your order for any reason, please contact us at firstname.lastname@example.org to discuss your concerns. We will process your concern and come back to you swiftly with a resolution. In the first instance, we will offer you a replacement, and replacement goods will be despatched within 7-10 days. Should this not be your preference, we will ask you to return the goods to us for a refund.If a refund is required, the cost of re-packing and returning the goods to us will be your responsibility and we advise you to use a signed for, insured delivery service as you will be liable for the cost of the goods if lost or damaged in transit. Upon receipt of the returned goods, we will promptly process your refund. Please allow up to three working days for this to take place. Should the goods be returned without our consent, we cannot guarantee a refund.If you have any other questions about returns, please do not hesitate to contact us.Please also refer to point 7 in the Terms and Conditions of Sale set out below for further information about cancellations and returns.
TERMS AND CONDITIONS OF SALE
The “Buyer” means the company or person who buys or agrees to buy Goods from the Seller.
The “Seller” means JR Press Limited. Registered In England and Wales Company Number 9641300. Registered Office and Trading Address: 3 Egerton Close, Drayton Fields, Daventry, Northamptonshire NN11 8PE United Kingdom.
“Conditions” means the Conditions of Sales set out in this document and any Special Conditions agreed in writing by the Seller.
These conditions shall apply to all Contracts and Orders for the sale of Goods by the Seller to the Buyer, to the exclusion of all other Terms and Conditions, including any which the Buyer may purport to apply under any purchase order, confirmation of order or similar document. No variation or addition to these Conditions shall be effective, unless agreed in writing by the Seller. No contract for the sale of Goods shall arise until the seller dispatches the Goods to the Buyer. Acceptance of delivery of Goods shall be deemed conclusive evidence of the Buyer's acceptance of these Conditions. Nothing in these Conditions shall affect the statutory rights of any consumer more than the law permits.
The Price shall be that on the Seller's current Price List. The Seller reserves the right to revise prices prior to dispatch of Goods, to reflect any direct or indirect increase in costs to the Seller, but if the price has been paid in full prior to dispatch, no price revision may take place without the prior written agreement of the Buyer. If any act or proceedings shall be commenced in which the Buyer's solvency is concerned, all monies under any transaction covered by these Conditions shall become immediately due and payable.
4. WARRANTY AND LIABILITY
The Buyer must satisfy themselves as to the suitability of the products for their intended use. Except where the Buyer is dealing as a consumer (as defined in the Unfair Contract Terms Act 1977, Section 12) all other warranties, conditions or terms relating to fitness for purpose, merchantability or condition of the Goods, whether implied by Statute, Common Law or otherwise, are excluded and the Buyer warrants that the Buyer is satisfied as to the suitability of the Goods for the Buyer's purpose.
The Seller will accept no liability for any loss or damage however caused, resulting from the use of the products, whether for injury, profit or data loss. We continue to develop and improve our products constantly, and reserve the right to alter designs without notice.
The seller shall not be required to print any matter which in its opinion is or may be of an illegal nature or an infringement of the proprietary or other rights or any third party.
The seller shall be indemnified by the buyer in respect of any claims, costs and expenses arising out of any libellous matter or any infringement of copyright, patent, design or of any other proprietary or personal rights contained in any material printed for the customer. The indemnity shall extend to any amount paid on a lawyer's advice in settlement of any claim.
While every reasonable effort shall be made to keep to any delivery date, time of delivery shall not be of the essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer, or any other person or Company arising directly or indirectly out of any failure to meet any estimated delivery date.
Unless otherwise agreed the Seller may deliver by instalments, and in such case each instalment shall be treated as a separate Contract, and any delay, default or non-delivery in respect of any instalment by the Seller shall not entitle the Buyer to cancel the remainder of the Contract. Failure by the Buyer to pay for any instalment or delivery when due, shall entitle the Seller to withhold further deliveries and the Buyer shall be liable for any costs incurred by the Seller relating to such Goods which the Seller is then entitled to withhold. Delivery of the Goods shall be made to the Buyer's chosen address and the Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.
6. OWNERSHIP AND RISK
The risk in Goods shall pass to the Buyer upon delivery of the Goods or upon the Goods being appropriated to the Buyer, but kept at the Seller's premises at the Buyer's request. The Seller remains the owner of the Goods affected by the Contract until the Seller has been paid in full for such Goods. If any payment due under these Conditions is overdue in whole or in part, the Seller may without prejudice to any of its other rights, recover and/or re-sell the Goods or any of them and may enter on the Buyer's premises by its servants or agents to recover the Goods and the Buyer shall be liable for all Seller's costs in doing so. If the Buyer is a consumer and properly rejects any of the Goods which are not in accordance with the Contract, the Buyer shall nonetheless pay the full price for such Goods unless the Buyer promptly gives notice of rejection to the Seller and at the Buyer's costs return such goods to the Seller in good condition.
In the case of any other sale the Buyer shall inspect the goods immediately upon delivery and shall notify the Seller within five days of delivery if the Goods are damaged or do not comply with the Contract. Any Goods in respect of which any claim of defect or damage is made, shall be preserved by the Buyer intact, together with the original packing to be returned by the Buyer to the Seller.
7. CANCELLATIONS AND RETURNS (PLEASE ALSO REFER TO THE RETURNS POLICY AT THE TOP OF THIS PAGE)
No Contract shall be cancelled nor shall any Goods which are in accordance with the Contract be returned, without the prior written approval of the Seller and on terms to be determined at the absolute discretion of the Seller.
Unless the Seller at its discretion decides otherwise, if the Seller agrees to accept the return of any such Goods then, the Buyer's full name, address and contact number must be included with the returned item. The Buyer will be liable for the cost of remedying any damage to the Goods returned where such damage has, in the opinion of the Seller, been caused by the goods being inadequately packaged by the Buyer or through the Buyer's fault. The Buyer will make all necessary arrangements for the return of the Goods to the Seller including the cost of carriage.
8. FORCE MAJEURE
The Seller will not be under any liability whatsoever in the event that the Seller is prevented or delayed from supplying or making delivery of any Goods for any reason or cause beyond the Seller's control.
9. NO WAIVER
The Seller's failure to insist upon strict performance of any provision of these Conditions shall not be deemed to be a waiver of its rights or remedies in respect of any present or future default of the Buyer in performance or compliance with any of these conditions.
Except as may be implied by law where the Buyer is dealing as a consumer, in the event of any breach of these Conditions by the Seller the remedies of the Buyer shall be limited to damages which shall in no circumstances exceed the price of the Goods and the Seller shall under no circumstances be liable for any indirect, incidental or consequential damages.These Conditions shall be construed in accordance with English Law.
WHAT WE COLLECT
We may collect the following information:
Contact information including email address
Demographic information such as postcode, preferences and interests
Other information relevant to customer surveys and/or offers
WHAT WE DO WITH THE INFORMATION WE GATHER
We may contact you by email, phone or post. We may use the information gathered to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping
To improve our products and services
To send you promotional emails about new products, special offers or other information, which we think you may find interesting, using the email address you have provided
To contact you for market research purposes
To customise the website according to your interests
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
CONTROLLING YOUR PERSONAL INFORMATION
You will always be able to unsubscribe from promotional emails we may send you by clicking on the unsubscribe link at the bottom of the email.
You may request details of personal information, which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please contact JR Press Ltd, 3 Egerton Close, Daventry, Northamptonshire NN11 8PE, United Kingdom.
If you believe that any information we are holding on you is incorrect or incomplete, please write to us at the above address or email us as soon as possible. We will promptly correct any information found to be incorrect.
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